The lady at the cash register knows I am angry. She can’t look at me, and chooses to talk to the wall. She pretends to be reading from a notebook that keeps a record of e-load sales, gives a casual glance at the SIM card number I have given her. “Sir, there is actually no record of a customer with this SIM number.”
I shot back at her, in a voice low but firm. “I was that customer. I remember your face, I remember you getting my money. But I have not received that load I had paid for. And it’s been two days.”
She keeps silent. Her male office mate comes over and makes me explain why this lady has gotten my goat. He nods his head, and glances at her. Never a word.